Privacy Policy for 
Salama-Store


Last Updated: July 29, 2025

At Salama-Store, the privacy of our visitors and customers is our utmost priority. This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit and use our website https://salama-store.net or use our services.

By using our website, you agree to the information collection and use practices described in this policy.

1. Types of Data We Collect

We collect various types of information to enhance your experience and provide you with the best services:

  • Personal Data You Provide Directly to Us:
    • Contact Information: Full name, email address, phone number, shipping address, billing address.
    • Account Information: Username, password (stored encrypted).
    • Payment Information: Credit/debit card details or electronic payment account information. (We confirm that we do not store full credit card information on our servers; this data is processed securely by PCI-compliant payment gateways).
    • Communication Information: Any correspondence between you and our customer service team.
  • Automatically Collected Data (Usage Data):
    • Device Information: Device type (computer, mobile), operating system, unique device identifiers.
    • Browser Information: Browser type, browser version, preferred language.
    • IP Address: Your device's Internet Protocol address, which may indicate your approximate geographical location.
    • Browse Data: Pages you visited on our website, time spent on those pages, date and time of visit, clicks within the site, and links clicked.
    • Cookies and Similar Tracking Technologies: We use cookies to enhance your experience, remember your preferences, track shopping cart contents, analyze website usage patterns, and deliver personalized ads. You can manage your cookie preferences through your browser settings.

2. How We Use Your Data

We use the data we collect for the following purposes:

  • Providing and Delivering Products and Services:
    • Processing and fulfilling purchase orders.
    • Delivering products to your specified address.
    • Processing payments and invoices.
    • Managing returns and exchanges.
  • Managing Your Account: Creating and managing your personal account on Salama-Store.
  • Communicating With You:
    • Sending order confirmations, shipping updates, and delivery status.
    • Responding to your inquiries and providing technical support and customer service.
    • Sending promotional emails and special offers (if you have opted in).
    • Sending important notifications regarding your account or changes to our services.
  • Improving Our Services:
    • Analyzing website usage to understand user behavior and improve website design, content, functionality, and user experience.
    • Personalizing your experience and displaying products and offers that may be of interest to you based on your interests.
    • Developing new products and services.
    • Resolving technical issues and detecting fraud or any illegal activity.
  • Legal Compliance: Complying with applicable laws and regulations, and responding to legal requests from government authorities or judicial bodies.

3. Sharing Your Data with Third Parties

We do not sell, trade, or rent your personal data to third parties for direct marketing purposes. However, we may share your data with the following parties only when necessary and for specific purposes:

  • Service Providers: Companies that help us operate the website and provide services (such as shipping companies, electronic payment gateways, cloud hosting services, web analytics tools, email marketing services). These service providers are obligated to maintain the confidentiality of your data and use it only for the agreed-upon purposes.
  • Legal Compliance: When data disclosure is required by law or in response to a court order, search warrant, or any other legal request from a government agency or judicial authority.
  • Protecting Our Rights: To protect our rights, privacy, safety, or property, or the rights and safety of our users or the public.
  • In Case of Merger or Acquisition: In the event of a sale, merger, or transfer of part or all of Salama-Store's assets, your data may be transferred as part of the transferred assets. We will notify you before your personal data is transferred and becomes subject to a different privacy policy.

4. Security of Your Data

We implement reasonable technical, administrative, and physical security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to:

  • Using encryption technology (SSL/TLS) to protect sensitive data (such as payment details) during transmission over the internet.
  • Encrypting passwords in the database.
  • Restricting access to personal data to authorized employees only who need this information to perform their duties.
  • Continuous security monitoring of our systems to detect any potential threats.

Please note that no method of data transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal data, we cannot guarantee its absolute security. You are also responsible for maintaining the confidentiality of your password and not sharing it with anyone.

5. Your Rights Regarding Your Data

As a user or customer of Salama-Store, you have the right to exercise the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request the correction of any inaccurate or incomplete data about you.
  • Right to Withdraw Consent: Withdraw your consent to process your data at any time, if the processing is based on your consent.
  • Right to Object to Processing: Object to the processing of your data in certain circumstances (e.g., processing for direct marketing purposes).
  • Right to Erasure (Right to Be Forgotten): Request the erasure of your personal data in certain circumstances (e.g., if the data is no longer needed for the purpose for which it was collected).
  • Right to Data Portability: Request the transfer of your data to another party in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the contact information provided below.

6. Cookies

Cookies are small text files stored on your device (computer or phone) when you visit our website. We use them for various purposes to enhance your experience and provide personalized services:

  • Necessary Cookies: Essential for the proper functioning of the website and its basic features (e.g., remembering shopping cart contents, logging into your account). Without these cookies, the website may not function correctly.
  • Analytical/Performance Cookies: Help us understand how visitors use the website (e.g., most visited pages, traffic sources) to improve website performance and user experience.
  • Functional Cookies: Remember your preferences and choices (e.g., preferred language or display settings) to provide a personalized and convenient experience.
  • Marketing/Advertising Cookies: Used to display advertisements relevant to your interests on our website or other sites.

You can control and manage cookies from through your browser settings. Please note that disabling certain types of cookies may affect the website's performance and functionality.

7. Links to Other Websites

Our website may contain links to other websites or services not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

8. Children's Privacy

Our services are not intended for, nor do we knowingly collect, personal data from any person under the age of 18 ("Children"). If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us immediately. If we become aware that we have collected personal data from children without verification of parental consent, we take prompt steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please do not hesitate to contact us: